Hampton Inn & Suites Chattanooga Downtown

Pretty good breakfast as included hotel breakfasts go, and super friendly staff. There were even loaner umbrellas that came in handy.

I requested a room with a balcony when booking and had an email stating it was accommodated. When we arrived it did not have a balcony. I didn't know it was a particular room that needed to be booked. But the lady when we went to check out made up for it and that was very appreciated. She explained that it was a different room that needed to be booked that comes with the balcony. We will book correctly next time. The room was quieter than others I had stayed at and that was nice. We will book again.

The staff was amazing! A hotel down the street advertised an indoor pool but didn’t have one operating, so we were able to switch hotels the next day and everyone at Hampton was SO nice. They let us swim (our kids) while we waited for our room to be ready. They helped us get two rooms right across form each other. We needed more conditioner and it was bright up immediately. The breakfast was great. We had a wonderful time.

Excellent! The staff was very accommodating to my early arrival. The room was spacious and very clean. The linens were clean and soft but could use some new pillows. Most Hilton properties have great pillows. Loved the fixed bath and shower products in the shower: the shower head and water pressure were great however the sink was terrible. The balcony was spacious and clean.

The location was wonderful and we could easily walk to the places we wanted to go. Our room was accommodating and the staff was friendly. The breakfast was good.